"Hale Manna means 'House of Good Energy'. This is a private home, but we are most happy to share it with environmentally conscious and respectful people like you. Help us keep it that way!"
Please see below for guidelines for your stay at Hale Manna. This is to ensure the safety and enjoyment of all visitors to Hale Manna. Please contact Management for any questions or concerns.
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TERMS AND CONDITIONS OF STAY
By confirming reservation and checking in, guests agree to abide by Hale Manna's House Rules and Policies.
Check-in & Check-out Times
Check-in Time
3:00 PM
- Early arrival permitted to use amenities without charge, but immediate room access may not be available.
- Rooms available after 10AM allow early check-in at no cost.
- Check-in before 10AM incurs P500/hour/room fee.
Check-out Time
12:00 PM (Noon)
- Extensions require management confirmation.
- Late check-out fees: P500/hour/room, allowed only if no subsequent guests booked.
Reservations & Payments
A reservation fee or downpayment of PHP 2,000 per room, per night is required which will be deducted from the total bill upon check out. Guests bringing dogs are required to make a security deposit of PHP 3,000 per pet per stay.
Payment Methods
- Cash
- GCash
- Bank Transfer
- Credit/Debit Cards via terminal on-site
- Online payment link (PayMongo/HitPay)
Deposit Deadlines
- 72 hours from booking for reservations 2+ weeks out
- Earlier deadlines for closer check-in dates
- Extensions considered case-by-case with management
- Expired deposit deadlines subject to automatic cancellation
Cancellation Policy
Cancellations must be made at least 72 hours (3 days) before the check-in time and date indicated on the reservation for full refund or transfer to a new schedule of the deposit or reservation fee.
A cancellation fee per night per room would be charged for cancelled bookings made less than 3 days before the check-in date. Exemptions may be discussed with Management but are made on a case-to-case basis.
HOUSE RULES AND GUIDELINES
Health Guidelines
All persons coming to Hale Manna are expected to be in good health. You are required to continue practicing the minimum public health safety standards—mask up, especially around other persons; regular washing/disinfection of hands; and social distancing.
Guests with Medical Conditions
Guests with pre-existing medical conditions should understand that staying at Hale Manna is a risk they voluntarily take. Guardians or companions must be present at all times and it is their responsibility to ensure the health and safety of guests with medical conditions. Hale Manna is not liable for any health-related incidents that may occur during your stay.
General Safety & Security
Please ensure the safety of your valuables. We keep an open house, and while we do what we can to make your stay safe and comfortable, we are not responsible for your personal items. Please do not leave cameras, cell phones, chargers, wallets, purses, swimming items, etc. unattended, especially when outside by the grounds or beach area.
There are some stray dogs that come in from the beach area that may not interact well with people or other dogs. Unfortunately, their presence is beyond our control; we will not resort to inhumane practices just to keep them off the property. Please refrain from engaging them to avoid any untoward incidents.
Fire Safety
- No smoking inside the premises.
- We especially prohibit smoking near flammable areas (LPG/Butane containers, dry wood/cogon/nipa, and other light and flammable items).
- For this reason, we also do not allow bringing of outside cooking or grilling equipment.
- Do not leave devices plugged in unattended (e.g. cellphone chargers should not be left charging when you are away from the room).
Weather Safety
In the event of heavy rains, please refrain from swimming in the pool or in the sea as lightning strikes are a possible occurrence.
Guest Conduct
Please be considerate of other guests and respect their comfort, privacy and peace. Kindly refrain from loud or rough behavior and also from playing music at a high volume, especially after 9PM and in/around the rooms where other guests may be resting.
Karaoke and any type of singalong activity using microphones/speakers is strictly prohibited.
Excessive noise such as screams or shouts, loud laughter or music, aggressive behavior is subject to management intervention. No photography of other guests without permission. Management reserves the right to ask non-compliant guests to leave.
Use of Facilities & Activities
For health and safety reasons, pool and sea hours are from 7:30AM to 5PM. We rarely extend these as these are also the hours in which our lifeguards are present.
Included Amenities
All room rates include free use of pool and sea amenities such as kayaking, snorkeling, standup paddle boarding, and trips to our floating hut above the coral garden and drop off. All sea activities are with the assistance of resort staff/lifeguards.
Washing Off Sand
When returning to the houses, please wash off excess sand. We have designated areas placed around the property for washing/rinsing; please make use of these rather than bringing these inside the houses and rooms. Sand and grime from the sea may clog the plumbing system, so please refrain from washing your clothes in the bathrooms. If you need to do laundry, or your clothes are heavily embedded with sand, ask staff for assistance.
Swimming Pool Rules
Our swimming pools are filtered seawater pools. The pool for children goes to a depth of 2 feet while the larger pool is at a depth of 3 to 5 feet. Pool hours are 7:30AM to 5PM. Children and persons with disabilities/special conditions are required to be accompanied by their family members/guardians.
- Shower before using pool.
- No diving allowed. Pool depth is too shallow.
- No running or rough play in the pool area.
- Keep close watch over your children and persons with special needs/conditions.
- Take bathroom breaks. Advise kids not to pee or poo in pool.
- Be careful when using pool slides. Do the sitting position when going down the slides. Do not do the lying down position when going down the slides.
- No swimming during heavy rains to avoid danger from lightning.
- Do not leave valuables lying around.
- Respect and be considerate of other guests.
- No eating or drinking by the poolside.
Sea Swimming, Kayaks, Stand Up Paddles, Floating Raft
All room rates include free use of pool and sea amenities such as kayaking, snorkeling, standup paddle boarding, and trips to our floating hut above the coral garden and drop off. All sea activities are with the assistance of resort staff/lifeguards.
Note: Sea activities may be closed due to a Coast Guard prohibition or obvious weather conditions that make it unsafe to swim or hold any activity (kayak, stand-up paddle boarding, etc.) in the sea.
However, children and persons with disabilities/special conditions are required to be accompanied by their family members/guardians. Life vests and rubber boots are also available free for use to our in-house guests. Wearing of life vests is required for guests as safety precaution.
For health and safety reasons, we strongly encourage you to bring personal snorkeling gear (masks, snorkels, goggles) if you have it, but if not, we do soak our equipment in disinfectant as a precaution. Please be responsible for its use and return in to the attendant after use.
Please do not venture into open garden areas and the sea in the event of heavy rain to avoid any danger from strong sea currents and lightning.
Marine Life Protection
- Avoid touching and stepping on coral, sea grass and other sea life.
- Sea grass is food and home to numerous marine species.
- Removing of any live marine animals is strictly prohibited (e.g. starfish, live fish, etc.).
- Throwing trash and disposing of any harmful chemical substances into the sea is also prohibited.
The occurrence of jelly fish in the sea is out of our control. Guests are expected to be vigilant and are responsible to wear their own protective swimming gear. First aid on any burns/minor jellyfish stings is available.
Diving
Hale Manna does not offer any diving service. Guests who wish to dive off the property must ensure they do not dive alone and are solely responsible for their own equipment and safety.
Environmental Considerations
Aside from being responsible in disposing of your waste properly, please conserve water and turn off lights and air conditioning when not in use. When venturing into the sea, avoid touching and stepping on coral and sea life. Removing of any live marine animals (e.g. starfish, live fish, etc.) is strictly prohibited. Throwing trash and any harmful substances or chemicals into the sea is also prohibited.
In the garden area, litter should be properly disposed of in the appropriate bio/non-biodegradable waste bins.
Guests are expected to respect our environmental initiatives and minimize waste.
Corkage, Outside Food & Drinks, Cooking
Registered in-house and day-use guests may bring their own food and drinks with no charge on corkage fees. However, cooking and eating inside rooms are not allowed for hygiene and waste management. There are rooms guests may reserve which have their own outside kitchens, where there are no restrictions on bringing or storing of outside food.
Please read and view our Food & Cooking Policy for complete details.
Extra Persons
A maximum of one (1) person per room is allowed as extra person, at a regular adult rate of PHP 1,200 / pax / night without breakfast and PHP 1,500 / pax / night with breakfast included (note: rates are current for 2024).
Headcount/Charges for Minors
Extra persons may request for a floor mattress in their room at no charge.
Senior Citizen & PWD Discounts
We honor the legal requirements for senior citizen and persons with disability (PWD) discounts.
How Discounts Are Applied
- Discounts will be computed upon your arrival once you present our staff with the senior's/PWD IDs.
- Senior Citizen discounts may only be availed by Filipino citizens with any valid government ID to prove their age.
Note: Senior Citizen discounts and PWD discounts may not apply on top of existing promotions.
Outside Visitors
Outside visitors must clear with management beforehand. Visitors staying may face Day Use fees. All visitors submit to temperature checks and Health Declaration Form.
Visitor Fees
- Drivers sleeping in vehicles: No charge
- Outside hut for driver overnight: P750/night/person (without towel; P50/towel rental)
- Hut available: 6PM-7:30AM
- Late checkout: P1,000-P1,500 day use hut rental
Day Use
Hale Manna welcomes day use guests who wish to enjoy our beach, pool, and sea amenities without an overnight stay.
Day Use Rates
Full Rate (Teens & Adults)
PHP 800/person
Half Rate (Children 4-12 years)
PHP 400/child
Infants & toddlers (0-3 years): Free
Day Use Hours
8:00 AM to 5:00 PM
What's Included
- Entrance fee (PHP 450/adult or PHP 225/child): Access to garden, sand pit, play and photo areas
- Hut rental + amenities (PHP 350/adult or PHP 175/child): Beach hut for your group
- Sea amenities: Masks, snorkels, beach shoes, life vests, stand-up paddle boards, kayaks, trips to raft/coral garden, lifeguard/snorkeling guide assistance
- Pool access: Filtered saltwater swimming pools with slides
Reservations
Reservations are encouraged as we have limited day-use slots daily. Walk-ins are accommodated if slots are available, but reserved guests are prioritized for beach huts.
Deposit required: P2,000 per 10 pax (nonconsumable and nonrefundable for no-shows; deducted from final bill upon visit)
Please read our complete Day Use page for full details, policies, and reservation information.
Prohibited Items
The following items require prior management discussion or are strictly prohibited:
Strictly Prohibited
- Weapons such as guns, long blades, etc.
- Personal cooking equipment such as stoves, grills
- Explosives or any items that may contain articles or chemicals that may ignite
- Other items that may pose safety risks
Requires Prior Discussion with Management
- Pets (see Pet Policy)
- Items with strong aromas
- Outside food or cooking items
Pet Policy
We allow certain types of small pets for overnight stays and day use so long as owners agree to follow our guidelines/rules. Number and size of dogs allowed will depend on the room/s booked. Guests will be required to sign an agreement form on-site, or pre-filled up via digital signature and online submission.
Allowed Pets
- Small dogs under 18 inches at the shoulder (medium/large dogs only in Barkada Room 11)
- Domestic or house cats
- Birds or rabbits (kept in cages/carriers at all times)
Pet Security Deposit
Guests bringing pets are required to make a security deposit of P1,500.00 per pet per stay, payable before or upon arrival. The deposit covers any damage caused by your pet and will be returned or deducted from your final bill after inspection.
Pet Fees
- First pet per room: Free
- Second pet per room (where allowed): P500.00/stay
- Medium/large dogs in Barkada Room 11: P500.00/pet/stay
Please read all the provisions of our complete pet policy before planning to bring your pet.
There are some stray dogs that come in from the beach area that may not interact well with your pet; unfortunately, their presence is beyond our control and we will not resort to inhumane practices just to keep them off the property.
Other Information
Intermittent WiFi
Our WiFi runs on a satellite and fiber internet connection. However, the network may slow down if a lot of people are using it at the same time, which can happen when we are fully booked, or in bad weather. So you may wish to bring your own device just in case. In the area, Globe Telecom generally registers a better availability.
Seasonality of Beach Sand and Tidal Times
Because of our geography, sand on the shores of Hale Manna are seasonal dependent on the monsoon winds. Usually, the white sand returns to our shores during the Habagat season from July to December every year. While guests can enjoy closer sea access during Amihan season, while the sand is on the other side of the peninsula. Hale Manna respects the cycles of nature, we have no control over the timing of sand on our shores.
Similarly, the schedule of high- and low-tides on our shores is beyond our control. These change on a daily basis. Please refer to an online tide calendar to view the exact tidal times.
Moalboal Tourism Pass
Moalboal LGU requires environmental user fee (EUF) of PHP 25/person. Payment at barangay checkpoint or Moalboal Tourist Office (preferred for large groups).
Contact: Facebook.com/MoalboalTourism or +63 32 474 8323
Damages & Liability
Guest will pay for any damages to Hale Manna property and equipment. Management retains the right to charge full rate for any items that must be replaced.
Hale Manna is not responsible for the safety of valuables left by the guests in the rooms or around the premises.
Compliance
Additional penalties for noncompliance of the above rules may apply. Please note that the above policy is for the happiness and safety of all.
Management reserves the right to deny entry and/or continued stay to guests when deemed necessary. Management also reserves the right to apply charges and fees to guests for lost and/or damaged properties/equipment.
Questions or Concerns?
Inform management immediately of any issues.
Email: stay@halemanna.com
Facebook: m.me/halemanna
Management/Reservations: 0917 177 7503 or 0960 698 3113
Reception: 032 503 4234 or 0917 105 0874
Ready to Book Your Stay?
We look forward to welcoming you to Hale Manna.