# Privacy Policy\n\n## 1. Introduction\n\nHale Manna Coastal Gardens Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.\n\n## 2. Information We Collect\n\n### Personal Information\n\nWe may collect personal information that you voluntarily provide to us when you:\n\n* Make a reservation or booking\n* Contact us with inquiries\n* Participate in surveys or promotions\n\nThis information may include:\n\n* Name and contact information (email, phone, address)\n* Payment information (processed securely through third-party providers)\n* Booking preferences and special requests\n* Communication history with our staff\n\n### Automatically Collected Information\n\nWhen you visit our website, we may automatically collect:\n\n* IP address and browser information\n* Device and operating system details\n* Pages visited and time spent on our website\n* Referring website information\n* Cookies and similar tracking technologies\n\n## 3. How We Use Your Information\n\nWe use the information we collect to:\n\n* Process and manage your bookings and reservations\n* Provide customer service and support\n* Send confirmations, updates, and administrative information\n* Improve our website and services\n* Send marketing communications (with your consent)\n* Comply with legal obligations\n* Detect and prevent fraud\n\n## 4. Third-Party Services\n\n### Property Management and Booking System\n\nWe use **Cloudbeds** as our Property Management System and online Booking Engine for direct reservations. When you make a booking, your information is processed through Cloudbeds' secure platform. Please review Cloudbeds' privacy policy for information about how they handle your data.\n\n### Payment Processing\n\nWe use third-party payment processors to handle online credit card payments securely:\n\n* **PayMongo**\n* **HitPay**\n* **PayPal**\n* **Global Payments**\n\nThese payment processors have their own privacy policies governing the use of your information. We do not store complete credit card information on our servers.\n\n### Website Analytics\n\nWe may use analytics services like Google Analytics to understand how visitors use our website. These services may collect information about your use of our website and other websites.\n\n## 5. Information Sharing and Disclosure\n\nWe do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:\n\n* **Service Providers**: With trusted third-party service providers who assist us in operating our website and conducting our business\n* **Legal Requirements**: When required by law or to protect our rights and safety\n* **Business Transfers**: In connection with a merger, acquisition, or sale of business assets\n* **Consent**: With your explicit consent for specific purposes\n\n## 6. Data Security\n\nWe implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.\n\n## 7. Data Retention\n\nWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.\n\n## 8. Your Rights\n\nDepending on your location, you may have the following rights regarding your personal information:\n\n* Access to your personal information\n* Correction of inaccurate information\n* Deletion of your information\n* Restriction of processing\n* Data portability\n* Objection to processing\n\nTo exercise these rights, please contact us using the information provided below.\n\n## 9. Cookies and Tracking\n\nOur website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.\n\n## 10. Children's Privacy\n\nOur services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.\n\n## 11. International Data Transfers\n\nYour information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.\n\n## 12. Changes to This Privacy Policy\n\nWe may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated "Last Updated" date.\n\n## 13. Contact Information\n\nIf you have any questions about this Privacy Policy or our privacy practices, please contact us:\n\n**Hale Manna Coastal Gardens Inc.**\n\n*Email*: [stay@halemanna.com](mailto:stay@halemanna.com)\n\n*Phone*: +6391771777503\n\n*Address*: Brgy. Saavedra, Moalboal, Cebu 6032 Philippines\n\n## 14. Disclaimer\n\nThis website is provided for informational purposes only. All prices, availability, and information are subject to change without prior notice. Please verify all details directly with our reservations team before making travel plans.\n\n***\n\n**Your privacy is important to us. Thank you for trusting Hale Manna Coastal Gardens with your personal information.**